TERMS & CONDITIONS
All material found in the pages of this Website is protected under the copyright laws of Turkey, and of other countries. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks of Ayada Maldives or its affiliates, or Ayada Maldives or its affiliates may have been licensed to use them. The display of trademarks, trade names or service marks on pages on this Website does not imply that a license of any kind has been granted to anyone else.
You are free to download the material posted on this Website for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights of any downloaded content. You may not distribute copies of the material for any purpose or 'frame' it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this Website.
Any unauthorized downloading, transmission, publication or other copying or modification of material posted on this Website, including trademarks, trade names and service marks, may violate federal, common or civil law, trade-mark law and copyright law, and may result in legal action.
Ayada Maldives reserves the right to take legal action against any unauthorized use of the trade-names, trademarks and images of Ayada Maldives and its affiliates found on this Website.
LINKS TO THIRD PARTIES
Ayada Maldives does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Ayada Maldives provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Ayada Maldives of the linked website or any information contained in it.
As a condition of your use of this Website, you warrant to Ayada Maldives that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Ayada Maldives may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, Ayada Maldives is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Ayada Maldives will fully cooperate with any law enforcement authorities or court order requesting or directing Ayada Maldives to disclose the identity of anyone posting any such information or materials.
NO SHOW / FAILURE TO CANCEL
Each rate booked at Ayada Maldives Resort, is subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy of the rate booked.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. We reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions.
If a guest chooses to shorten their stay or check out early a penalty charge will apply, as detailed in the Cancellation Policy associated with the rate booked.
Ayada Maldives and its affiliates reserve the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time.
LIMITATION OF LIABILITY
Notwithstanding anything contained in these Terms and Conditions to the contrary, Ayada Maldives and its affiliates shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non‑performance of obligations under this Terms and Conditions.
GOVERNING LAW AND JURISDICTION
The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location. The site is operated from Turkey and it is governed by the laws of Turkey.
2. Purpose of collection: We collect personal information to communicate our news, events and promotions, including our products and services which we think may be of interest to our guests. We may also use such information for market research and quality control, as well as for statistical and analysis purposes, in order to deliver particular services or products which are in response to our guest's needs. Personal information will not be used for communication outside recognized business relationship guidelines.
The term "Protected Information" refers to information that can be used to identify our guests individually. Protected Information includes but is not limited, guests' names, addresses, age, gender, method of payment information and passport/ID card number (whether in physical, electronic or other format).
How you may provide us your Protected Information
1. By making a reservation or by using any of Ayada Maldives’ product or/and services
PURPOSE OF COLLECTION
2. By providing it to us in communications regarding services such as comment cards
3. By providing the information to us by participating in marketing initiatives
4. By visiting our website
We collect Protected Information for three primary purposes:
1. To enhance our ability to provide first-class customer service to our guests,
ACQUIRING PROTECTED INFORMATION
USING OUR WEB SITE
2. To keep our guests informed of promotions and offers and,
3. For marketing and research purposes.
Once you have visited our web site and accepted our cookie, your ID number is automatically assigned to your computer whenever you visit our web site. Although you remain anonymous until you enter Protected Information in the web site, the ID number allows us to log your session, so that we may better provide individualized support. Once you enter Protected Information on the web site, we associate your ID number with your contact information so we can recognize you on future visits and keep track of information that appears to interest you.
REJECTING, BLOCKING OR REFUSING COOKIES
Temporary cookies are a built-in feature of the technology used within our website. The majority of internet browsers will automatically accept these cookies, however you can adjust the settings on your internet browser if you would prefer to delete them or have them automatically refused. Refer to the "Help'' section on your browser toolbar to find out how to reset your preferences regarding cookies. However please be aware that rejecting cookies may affect your ability to use particular features associated with your user profile.
While browsing our web site, you may also provide us with additional information. You can search for rates and availability at our resort without providing any Protected Information. We use this data mainly for web site management purposes, but do not connect it to any Protected Information, such as your name or address.
MAKING A RESERVATION
CREATING A GUEST PROFILE
During the reservation process you may opt to create a Guest Profile and in doing so provide us with personal information, including but not limited to; name, contact details, holiday preferences, and payment details. All information provided to create your Guest Profile is covered under the ‘Protected Information'
Ayada Maldives website uses the SSL encryption protocol (Norton Secured Seal, powered by VeriSign) to guarantee secure transactions and complete confidentiality. Your bank details and all the information you enter on the various forms are automatically encrypted when your data is transferred over the network using our SSL (Secure Socket Layer).
SSL is the most widely used and successful secure transaction solution. The SSL encryption system automatically encrypts your data before it is transmitted over the network, and it can only be decrypted using a unique key once it has arrived on our server.
If your browser supports this system, you will see a padlock or VeriSign symbol in the top or bottom right hand side of your screen.
DURING YOUR STAY
During your stay, we record your itemized spending to accurately assemble your folio, which sets out your room rate and other expenses billed to your room. We also record this information to comply with financial reporting requirements, including those imposed by our auditors and government regulators. Information particular to your stay may also be stored (i.e. health issues, payment difficulties). We may also collect certain information as required by local laws (e.g. passport number). In addition, we may retain the content of any document (including comment cards, electronic documents such as e-mails and other similar forms of communication) that you send us before, during or following your stay. This information may be shared within Ayada Maldives but will not be shared with any third party. Finally, we are required under relevant law to log and retain all records of internet activity at our hotels for a period of 90 days.
This consent is given voluntarily and may be revoked at any time by sending an e-mail to (email@example.com).
Ayada Maldives takes steps to ensure that Protected Information is kept in a secure location, to which only authorized individuals have access. We also store certain guest information in our Guest Reservation System (the "System"). The System comprises a secure customer database stored on a dedicated server. We store Protected Information for such period of time required by law or for as long as we believe there to be a business justification for doing so.
PROTECTED INFORMATION PROVIDED TO THIRD PARTIES
We may, from time to time, conduct joint marketing activities with selected partners where we deem the combined offers to be of relevance or interest to our guests. In these instances, Protected Information will only be accessible to mailing houses or parties contractually engaged by Ayada Maldives with appropriate privacy and confidentiality controls in place. At no time will Protected Information be issued to any partners for their own use.
We will only share Protected Information about you outside Ayada Maldives without your consent where: (a) it is required or authorized by law; (b) it is required to provide you with services you have requested in which case you will be deemed to have given your consent; (c) if your stay has been paid for by a third party we will provide billing information to the paying party; (d) if you have failed to pay amounts owed to a property or (e) to global or regional hotel alliances to which Ayada Maldives is a party, in accordance with customary industry practice.
GUEST ACCESS TO PROTECTED INFORMATION
We are happy to provide our guests, upon written signed request, with details of the Protected Information that we hold about them. We require that proof of identity be provided together with any such requests, typically in the form of a passport copy, together with contact information for the purposes of verification.